Service and contact
Help by topic
-
Refunds
Forgot to check-in or check-out, Requesting an OV-verklaring
-
Season tickets and products
Making changes to season tickets, Keuzedagen, Co-travel discount
-
Your card
OV-chipkaart, NS-Business Card, Debit card
-
Payment
Invoice, Paying and appealing fines
-
Door-to-door services
OV-fiets, Dott-fiets, Check-scooter, Bicycle storage, Parking
-
Lost and found items
Have you lost something, forgotten something, or found something?
Contact
Of bel je liever? Als het druk is, moet je misschien even wachten tot​
een medewerker beschikbaar is.